Program Director, Business Transformation

We Make Life More Rewarding and Dignified 

Location: ​Libertyville​
Department: ​Operations 

Summary

Join our team as the Program Director of Business Transformation and lead a global revolution in business processes and ERP system upgrades! You’ll drive the successful overhaul of our technology infrastructure, delivering a world-class setup with the cutting-edge SAP S4 HANA ERP system. Over the next 2-4 years, you’ll oversee an integrated program plan, ensuring seamless delivery, maintenance, and organizational integration. Key responsibilities include crafting and monitoring the project plan, governing and communicating progress, and acting as a business steward to ensure Hollister’s uninterrupted supply of high-quality medical devices. Bring your exceptional relationship-building skills, ability to engage and inspire stakeholders, and proven leadership capabilities to drive transformative change across the organization. If you’re passionate about leading change and have the skills to make it happen, we want you on our team!

Responsibilities

1. Program Management
   • Lead the program core team in the execution of an integrated program plan across various work streams.
   • Provide insight and experience to the Integrated Plan that encompasses processes, business transformation, and IT system readiness.  Transformation to include process mapping, benchmark towards industry best practices, defining future state and gap assessment, developing standardized processes, and leading change.
   • Actively manage key interdependencies among functions, processes, and business groups.
   • Maintain and monitor team performance to the integrated plan.  Identify dependencies and manage the critical path.
   • Drive a high-performance culture for all by fostering innovation, personal accountability, and a commitment to results.
   • Identify, mitigate, and highlight relevant risks to program sponsors and Executive Steering Committee.
   • Support project managers and project teams to successfully achieve stated objectives.
   • Conduct regular status updates with Program and Executive sponsors, facilitating discussion to obtain alignment on required decisions.
   • Provide structured thinking to the project team on the overall planning and execution approach and delegate as appropriate, based on expectations established for members of the team.
   • Establish and utilize best in class PM methodologies, tools and techniques.
   • Lead the team in appropriate decision making through strong judgment, experience and the ability to analyze options and potential implications.
   • Develop and maintain strong relationships with functional leaders and stakeholders to drive success of the program.
   • Drive prioritization, transparency, concise communication and close collaboration between interdependent teams.
   • Initiate projects to ensure success of overall strategic programs portfolio.
   • Communicate effectively to all levels in the organization.  Able to synthesis and summarize complex situations to highlight relevant areas for discussion or decision-making.
   • Effective in working with a global team with conflicting priorities, including third parties.
   • Effective in setting a clear direction and managing program through ambiguity.
2. Governance
   • Establish governance approach, including with Executive Steering Committee, to drive performance, accountability, and ownership across stakeholders and program.
   • Develop and provide metrics to measure efficiency, effectiveness, quality of deliveries, and productivity of project teams, including internal teams and external partners.
   • Conduct gap and root-cause analysis to determine performance issues, resolution, escalations and execute required projects.
      
3. People Leadership
   • Directly lead Project Managers, Business Transformation team, and Change Management teams
   • Indirectly lead Process owners, IT system experts, and Project managers
   • Drive activities to engage, develop and ensure work-life balance.  Mentor and coach program team.
      

Essential Functions of the Role

• Ability to travel globally approximately 30-40% of time.
• Ability to lead a team.
• Ability to lead without direct authority and drive results with a global cross-functional team.
• Fluency in English language (verbal and written)

Work Experience Requirements

• Number of Overall Years Necessary: 8-12
• Strong track record in driving large and complex business transformation projects and ERP system integration projects, preferably in the medical industry.

Education Requirements

• Bachelor’s Degree required. MS, MBA, Engineering Degree or other advanced degree preferred.
• PMP certification highly preferred

Specialized Skills/Technical Knowledge

• Large-scale program management experience
• Experience leading business transformation, particularly in Operations, Manufacturing, Supply Chain
• Experience with ERP implementation, SAP S4/HANA preferred.
• Strong analytical skills
• Strong communication (written and verbal), facilitation, and interpersonal skills, effective stakeholder management and communication across all levels.
• Experience with Agile, Scrum, or other methodologies a plus

About Hollister Incorporated
Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.

Our Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, generous retirement savings, and a unique Benefit of Employee Share Ownership Program (BESOP). ​

• The anticipated base salary range for this position is $160,433 - $252,109. The actual salary varies based on applicant's location, education, experience, skills, abilities, and other legitimate business factors.​
• This position is also eligible to participate in the Hollister Corporate Bonus Plan. The Company also provides a unique Benefit of Employee Share Ownership Program (BESOP) program based on earnings and length of service. ​
• The Company’s health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs. ​
• The Company’s 401(k) Retirement Savings Plan includes: auto-enrollment, ROTH, vesting and eligible participants “safe harbor” matching contributions. ​
• The Company’s paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non-exempt status, and sick days based on statutory requirements and/or exempt/non-exempt status. ​
• The Company’s additional benefits include: education assistance and adoption assistance benefit programs. 
   

EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Req ID: 33860