Lead Systems Administrator
Libertyville, IL, US, 60048-3781
Libertyville, IL, US, 60048-3781
We Make Life More Rewarding and Dignified
Location: Libertyville
Department: Information Technology
Summary
The Lead Systems Administrator is accountable for the administration, support, availability, security, and continual improvement of enterprise systems and platforms within their assigned functional area. Operating under limited supervision, this role supports complex technical activities, applies advanced technical expertise, and ensures systems are configured, governed, and supported to deliver reliable business outcomes across the enterprise.
This role provides hands-on systems administration, configuration, lifecycle management, monitoring, integration support, data quality oversight, and end-user enablement for assigned applications, platforms, and related services. The Lead Specialist partners with business and IT stakeholders to translate requirements into sustainable solutions, guide project and process execution, maintain controlled release practices, and serve as an internal subject matter expert and technical resource for cross-functional teams.
Responsibilities
- Support the strategy and roadmap for assigned enterprise systems, aligned with business outcomes, IT standards, security requirements, and enterprise architecture.
- Establish and support system governance, including intake, standards, documentation, technical debt, prioritization, KPIs, and continuous improvement.
- Administer and configure assigned systems, including access, roles, permissions, workflows, automation, data structures, reporting, and other platform capabilities.
- Maintain system environments and SDLC controls; coordinate testing, releases, and changes in accordance with audit, compliance, security, and operational requirements.
- Own configuration and continuous improvement of supported business and IT processes, ensuring alignment with process standards, user needs, and operational goals.
- Partner with process owners and stakeholders to define requirements, policies, data standards, approvals, reporting, and user experience improvements, translating complex needs into scalable solutions.
- Manage system configuration, data models, data integrity, integrations, and lifecycle practices, including data quality monitoring and governance.
- Administer advanced platform capabilities, such as automation, integrations, monitoring, analytics, and identity/access connections, to improve reliability and reduce operational risk.
- Manage recurring system operations, including access administration, configuration maintenance, incident and problem resolution, upgrades, audits, and lifecycle activities.
- Support compliance, risk reduction, and optimization through accurate documentation, controls, reporting, and cross-functional partnerships.
- Design, maintain, and troubleshoot integrations with related enterprise systems, ensuring data integrity, resiliency, and appropriate monitoring.
- Deliver dashboards and operational reporting; monitor system performance and drive improvements that reduce cost, risk, and manual effort.
Required Skillsets
• Microsoft 365 Administration: Exchange Online, Teams, SharePoint Online, OneDrive for Business, Intune/Endpoint Manager
• Identity & Access Management: Microsoft Entra ID (Azure AD), Active Directory, Hybrid Identity, Entra Connect Sync, SAML Integrations, Role & Permission Management
• Azure Infrastructure Administration: Virtual Machines, Storage Accounts, Kubernetes (AKS), Recovery Services, Site Recovery
• VMware Administration: vCenter, ESXi
• Messaging & Collaboration: Exchange Online, Exchange On-Premises, Email Routing
• Windows & Server Administration: Windows 10/11, Windows Server, DNS, DHCP, AD Replication
• PKI & Certificate Management: Active Directory Certificate Services, Public PKI
• Backup & Recovery: Enterprise Backup Solutions (Commvault Preferred), Azure Backup
• Infrastructure & Hardware Administration: Physical Servers, Storage Systems, Disk Arrays, Fibre Channel (Brocade)
• Operating Systems: Windows Server, Linux
• Automation & Infrastructure as Code: PowerShell, Terraform, YAML, Power Automate
• Azure & Cloud Services: Azure Infrastructure Services
• Power Platform: Power Apps, Power Automate, Power Platform Administration
• Exchange online protection experience
Essential Functions of the Role
- Collaborate across departments to support organizational goals.
- Participate in cross-functional meetings and initiatives.
- Maintain and analyze data using tools like Excel, SAP, or HRIS systems.
- Prepare reports and dashboards for internal stakeholders.
- Ensure data accuracy and confidentiality in compliance with company and legal standards.
- Manage multiple priorities and deadlines in a fast-paced environment.
- Lead or support special projects aligned with departmental objectives.
- Demonstrate initiative in identifying process improvements or automation opportunities.
- Serve as a point of contact for internal and external stakeholders.
- Maintain secure handling of sensitive information.
Education & Work Requirements
- Bachelor’s Degree with 8-12 years of related experience
Education & Work Preferences
- Azure Administrator Certifications
- Experience with backup Processing administration
- Experience with Azure Cloud and M365 services
- Experience with Virtualization Server Administration
- Advanced systems administration experience for enterprise applications, platforms, or related technologies; strong working knowledge of IT service management, cybersecurity, compliance, and operational support practices.
- Relevant vendor, platform, cloud, ITIL, cybersecurity, or systems administration certifications aligned to the assigned technology area.
- Minimum 8 years of related technical experience, including hands-on systems administration, configuration, release management, security/access administration, and operational support for enterprise systems or platforms.
- Experience supporting complex business or IT processes through system configuration, automation, workflow, reporting, and stakeholder partnership.
- Experience with system data models, configuration management, data quality practices, integrations, monitoring, and lifecycle governance across technical or business teams.
- Experience supporting audits, compliance requirements, access reviews, documentation, controls, reporting, and risk reduction activities for assigned systems.
- Strong understanding of IT service management concepts and operational practices; ability to translate process and business requirements into sustainable system configuration.
- Systems administration skills such as user and role management, access controls, workflow or automation configuration, forms and notifications, reporting, environment management, release practices, and issue troubleshooting.
- Process enablement experience, including requirements gathering, solution design, documentation, user experience improvements, training, and adoption support.
- Technical data and configuration knowledge, including system objects, relationships, reference data, integrations, monitoring, data quality, and remediation practices.
- Operational governance knowledge, including lifecycle management, support procedures, audit readiness, security and compliance controls, and continuous improvement practices.
- Integration and data skills such as APIs, data imports, scheduled jobs, identity or endpoint connections, reporting tools, and troubleshooting data pipelines or system-to-system interfaces.
- Operational excellence: system health monitoring, upgrade planning and testing, performance tuning, incident and problem resolution, security/compliance, and documentation/training for administrators and end users.
Competencies
- Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles.
- Be Customer Centric - Considers the needs, experiences and feedback of customers in all we do.
- Be People-Focused - Builds trust and collaborates with an inclusive and empathetic approach.
- Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes.
- Live The Schneiders’ Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles.
Benefits Statement
Our Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings.
- The anticipated base pay range for this position is $103,000 - $140,000 yearly. The actual salary varies based on applicant's location, education, experience, skills, abilities, and other legitimate business factors.
- If applicable: This position is also eligible to participate in the Hollister Secure Start Bonus Plan.
- The Company’s health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs.
- The Company’s 401(k) Retirement Savings Plan includes: auto-enrollment, ROTH, vesting and eligible participants “safe harbor” matching contributions.
- The Company’s paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non-exempt status, and sick days based on statutory requirements and/or exempt/non-exempt status.
- The Company’s additional benefits include: education assistance and adoption assistance benefit programs.
About Hollister Incorporated
Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.
EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Req ID: 36559
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