Senior HR Analyst - Shared Service

Date:  Jun 29, 2026
Location(s): 

Gurugram, HR, IN, 122002

Location(s): 

Gurugram, HR, IN, 122002

Company:  Hollister Global Business Services India Private L

Location - Gurugarm

Summary

The HR Analyst – Shared Services supports the delivery of accurate, timely, and actionable HR reporting and analytics across the organization. The role collaborates with cross‑functional HR teams to design, build, and maintain reports, dashboards, and data audits within SAP SuccessFactors and related HR systems. This position ensures data integrity, supports compliance reporting, and provides system and operational support for HR processes while delivering high‑quality service to stakeholders. 

Responsibilities

• Design, develop, and maintain HR reports, dashboards, and workforce analytics using SAP SuccessFactors reporting tools, including Story Reports. 

• Migrate legacy SuccessFactors reports to Story Reports and support continuous optimization. 

• Run, validate, distribute, and maintain scheduled operational reports across all SuccessFactors modules. 

• Ensure accuracy and completeness of compliance‑related reporting (e.g., affirmative action data templates). 

• Support data imports into Employee Central, integrations, testing activities, and maintenance of mapping tables. 

• Conduct regular data audits and partner with HR teams to resolve data discrepancies. 

• Serve as tier‑1 support for employee data inquiries and escalate tier‑2 issues appropriately. 

• Maintain and safeguard confidential employee data in alignment with organizational standards. 

• Act as primary point of contact for inquiries related to Workforce Time & Attendance, including PTO adjustments, carryover, and schedule configuration. 

• Maintain standard operating procedures (SOPs) and identify opportunities for process improvement and automation. 

• Support special projects, reporting initiatives, and continuous improvement efforts. 

• Provide professional and timely service to stakeholders in alignment with service‑level agreements. 

Essential Functions of the Role

  • Participate in cross-functional meetings and initiatives.
  • Maintain and analyze data using tools like Excel, SAP, or HRIS systems.
  • Prepare reports and dashboards for internal stakeholders.
  • Ensure data accuracy and confidentiality in compliance with company and legal standards.
  • Manage multiple priorities and deadlines in a fast-paced environment.

Education & Work Requirements

  • Bachelor’s Degree with 5-8 years of related experience

Education & Work Preferences

• Proficiency in Word, Excel, PowerPoint, Access, and related reporting tools. 

• Strong customer service orientation and communication skills. 

• Ability to manage multiple priorities in a fast‑paced environment with minimal supervision. 

• Strong analytical and problem‑solving skills with attention to detail. 

• Ability to maintain confidentiality and support continuous improvement initiatives. 

Competencies

  • Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles.
  • Be Customer Centric - Considers the needs, experiences and feedback of customers in all we do.
  • Be People-Focused - Builds trust and collaborates with an inclusive and empathetic approach.
  • Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes.
  • Live The Schneiders’ Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles.

Location - Gurugarm


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