Location(s):
Gurugram, HR, IN, 122002
Location(s):
Gurugram, HR, IN, 122002
Company:
Hollister Global Business Services India Private L
Summary:
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The Associate will support the Supervisor of Accounts Receivable and Credit department by managing key accounts, deduction/dispute resolution, cash application, chargeback/rebate management and customer/account maintenance. This role plays a critical part in ensuring financial accuracy and customer satisfaction through timely resolution of deductions and disputes.
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Responsibilities:
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- Take ownership of all customer accounts involving chargeback and rebate-related items.
- Review reason codes, assignments, and texts in SAP for all customer deductions; follow up with customers to ensure data accuracy for analysis.
- Collaborate directly with the Distributor Finance team on clearings, reclasses, and information requests.
- Process monthly auto-clearings and provide documentation to the Distributor Finance team.
- Track progress of clearings and period closings to ensure open items on customer accounts are accurate.
- Focus on period closings and write-offs at year-end in coordination with the Distributor Finance team.
- Update variance reports and review findings with the Manager.
- Customer Maintenance/Account Setup
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- Engage customers via phone and email to collect on outstanding debts and understand reasons for payment delays.
- Identify collection issues and escalate to the Manager as needed.
- Provide monthly account statements to customers.
- Serve as the primary backup for cash applications and deduction resolutions.
- Collaborate with the team to run month-end reports and generate monthly statements.
- Prepare annual credit limit reviews for all customers.
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- Work with the Manager to propose updates as needed.
- Conduct financial analysis to interpret data and provide insights that support customer metrics, goals, and targets.
- Ad Hoc Requests
- Respond to inquiries from internal and external customers.
- Support team members with day-to-day responsibilities as needed.
Participate in project work and cross-functional initiatives.
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Essential Functions of the Role**:
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Excellent knowledge of Excel, SAP, S4 Hana preferrable as additional
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Work Experience Requirements:
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- Number of Overall Years Necessary: 5 to 8 years
- Experience with multi-company and multi-national environment preferred
- Experience with Accounts Receivables domain
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Education Requirements
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- Bachelor’s Degree in Finance or Accounting required.
- Experience in Accounts Receivable required, with a focus on:
- Cash application
- Credit management
- Collections
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Specialized Skills/Technical Knowledge:
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- Proficiency in SAP required.
- Strong communication skills—clear, professional, and customer-focused.
- Ability to manage multiple tasks and projects while solving problems independently.
- Proficient in Microsoft Office Suite: Excel, PowerPoint, Word.
- Attention to detail and ability to work collaboratively in a team environment.
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Local Specifications (English and Local Language):
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Mode - Hybrid
Location - Gurugram
Job Segment:
Accounts Receivable, ERP, SAP, Accounting, Finance, Technology