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Manufacturing Supervisor

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Date: Jun 18, 2022

Location: Stuarts Draft, VA, US

Company: Hollister Incorporated

We Make Life More Rewarding and Dignified

Location: Stuarts Draft 

Manufacturing Supervisor Summary:


The Manufacturing Supervisor is a key role within the organization, tasked with driving manufacturing excellence at the shop floor level. This will be achieved by coaching, guiding, and developing Manufacturing Team Leaders and Associates to drive improved results in the areas of Safety, Quality, Service, Cost, and Production objectives compatible with Hollister’s Mission and Vision. This role is additionally responsible for administering policies and corrective actions, supporting new product commercialization, and advocating team growth within a team-based environment. This role is responsible for effective implementation of the Hollister Production System and improvement of critical KPI’s by solving systemic problems for assigned cells.


Manufacturing Supervisor Responsibilities:


Employee Relations:

  • Provide leadership to the team(s) under the incumbent’s areas of responsibility.
  • Coach and enable Manufacturing Team Leaders, Engineers and Associates to be successful in meeting or exceeding team goals in safety, quality, service & cost, in an environment of continuous improvement.
  • Conduct Associate reviews, provide constructive feedback for performance improvement and conflict resolution.
  • Support, model, and promote Hollister Cultural Beliefs and plant culture. Interpret and apply company policies in a consistent manner.
  • Ensure Associates create and follow constructive development plans and all training is completed/recorded.



  • Promote an environment for the development of Associates into leadership roles both through Manufacturing Team Leaders and direct coaching and support.
  • Monitor metrics that impact the designated area’s performance and address shortfalls in achieving goals and targets, as it relates to Associate performance or other challenges.
  • Recognize and reward Associates for achievements through use of approved programs.
  • Ensure that different shifts work in a coordinated and supportive manner with each other.
  • Responsible for process confirmation of standards in assigned cells.
  • Production Oversight:
  • Accountable for the design, implementation, and maintenance of systems to deliver targets for Safety, Quality, Service & Cost.
  • Provide Associates with a safe work environment. Monitor safety conditions within the team, including incident reports, near misses, and conduct accident investigations with root cause analysis. Report out on same.
  • Lead the implementation of the Hollister Production System (HPS) and drive cell performance improvement by using the HPS tools (3C, A3, CAPA) to solve systemic issues impacting performance, identify improvement projects and prioritization opportunities.
  • Develop and monitor monthly plans vs actual for the cell, providing analysis of performance KPI’s and any quality issues to the Manufacturing Manager
  • Carry out internal cell HPS and compliance audits – month/weekly reports as appropriate.
  • Participate in Tier-2 board meeting, full report about his/her cell (info for Manufacturing Manager).
  • Member of MRB (Material Review Board) meeting.
  • Assist in the improvement of Operational Equipment Efficiencies (OEE) by reviewing reports routinely. Partner with Value Stream Engineers and Maintenance Team Leaders to execute improvement plans and approve machine production rate targets based on equipment performance and continuous improvement.
  • Monitor hourly/daily/weekly performance across all shifts (including efficiency/scrap reports); address issues as needed.
  • Respond to and facilitate efforts to address quality issues, including corrective and preventative actions within their direct area of responsibility by partnering with Quality Team Leaders.
  • Ensure delivery schedule meets customer priorities; analyze machine capacity and staffing needs to meet demands, working closely Supply Chain to address issues.


Staffing and Resource Planning:

  • Approve training plans for new Associates (Team Leaders and Operators)
  • Develop the workforce talent and participate in interviews with candidates to operator positions as appropriate.
  • Manage staffing levels to ensure plans are executed.
  • Identify skills needed for each team (leadership, technical, experience, etc.), providing feedback and updates to Manufacturing Manager.
  • Interview and select candidates for critical positions.


Project Management:

  • Work with Manufacturing Manager and Project Process Engineers in support of new machines, prepare new workplaces and layout for new machines (furniture, HPS, tools, training, staffing).
  • Meet with Maintenance Team Leader and ensure that all preventative maintenance tasks are done on time and equipment receives suitable service level.
  • Undertake HPS cell assessments and ensure that it is implemented in each dedicated cell.
  • Lead and/or support team projects, champion Kaizen events, and implement cost saving initiatives within their direct area of responsibility.
  • Collaborate with Engineering and Planning functions to support the successful integration of New Product Commercialization projects, and equipment launches; including staffing, skill needs, cost analysis, scrap rates on new equipment, bill of materials, packing methods and other project details - as needed.
  • Other duties and tasks as assigned


Manufacturing Supervisor Requirements:


  • Bachelor’s Degree in Engineering, Manufacturing or another field required.
  • At least 3 years of experience in a people leadership position (engineering, manufacturing, or another field).
  • Proven experience and demonstrated track record in operating in a lean environment and strong knowledge of the job responsibilities.
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
  • Excellent communication skills (oral and written).
  • Strong interpersonal communication skills and the ability to build and maintain trust in a team environment.
  • Critical Thinking and problem-solving techniques (5-Y, etc.).
  • Lean (5S, etc.) and Six Sigma knowledge & experience.
  • Familiarity with manufacturing ERP systems and shop floor data acquisition preferred.
  • Medical Device or other FDA related manufacturing experience preferred.


Our Total Rewards package in aggregate is above market and includes competitive pay, generous paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, generous retirement savings, and a unique Benefit of Employee Share Ownership Program (BESOP).


Hollister Incorporated is an independent, employee-owned company that develops,manufactures, and markets healthcare products worldwide. The company develops and manufactures products for ostomy care, continence care and critical care, and also develops educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, it has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider Inc (JDS Inc), a 100 year old company. Hollister is guided by the shared Mission of JDS Inc, to make life more rewarding and dignified for people who use its products and services. 

Hollister is an EO employer – M/F/Veteran/Disability

Job Req ID: 30384

Nearest Major Market: Charlottesville
Nearest Secondary Market: Virginia

Job Segment: Supply Chain, ERP, Employee Relations, Project Manager, Supply, Operations, Technology, Human Resources