Share this Job

Benefits Specialist

Apply now »

Date: Sep 12, 2022

Location: Libertyville, IL, US

Company: Hollister Incorporated

We Make Life More Rewarding and Dignified

Location: Libertyville 
Department: Human Resources 



This position is responsible for several key areas in the day-to-day management, administration, and compliance of U.S. employee benefit plans and programs. The Benefits Specialist is a subject matter expert, supporting all U.S. domestic sites in resolving benefits issues.  Benefits programs include medical, health & welfare, wellbeing, voluntary, and absence plans.  The role requires a strong understanding of the SAP Success Factors HRIS system, ensuring the accuracy of Associates’ benefits records throughout all status changes, life events and coordination with payroll benefit processing.  This position plays a pivotal role in the analysis, communication, implementation, and development of U.S. domestic employee benefit plans and the Hollister Wellness Program, as well as, annual enrollment, Total Rewards Statements, select global benefits and wellness projects. 


The role will include benefits vendor administration.  In support of the U.S. Wellness Program, the Benefits Specialist will support annual events such as onsite screening events, immunizations, fitness reimbursements, incentive programs/challenges, health fairs and ongoing communications regarding wellbeing topics to keep Associates engaged and informed of supporting resources.  This position will also support a national Wellness Committee to ideate content and monthly promotions and cascade to all U.S. locations.    Hollister Incorporated operates in a hybrid work environment.




  • Manage daily administration and compliance of employee benefit plans and programs including but not limited to: medical, dental, vision, flexible spending accounts, life insurance, wellness programs, disability, retirement, retiree medical, time off, voluntary, and expatriate benefits.  In addition, the role is responsible for partnering with vendors for the programs the Benefits Specialist supports.
  • Act as primary contact for external vendors to ensure data files are transmitted accurately and timely, as well as seek resolution of administrative issues with carrier representatives.  Interface with vendors on a regular basis with regards to plan administration, compliance and reporting requirements, strategy planning, communications, and various projects.
  • Responsible for validating monthly vendor bills and reconciliations, reviewing and analyzing claims activity, and reporting any notable trends.
  • Maintains up-to-date knowledge of all plans and programs as it relates to company policy and governmental regulations and interprets plan documents in order to resolve benefits issues.  Assists with compliance initiatives, such as annual plan audits and governmental filings.  Responsible for staying up-to-date of changes in legislation and trends in the marketplace to help ensure that Hollister plans remain compliant and competitive in the marketplace.
  • Responsible for monitoring daily benefit plan activity in order to make recommendations regarding issue resolution, plan design, vendor selection and management, cost savings opportunities, system testing and plan enhancements.   Responsible for validating the premium payment process, interacting with external vendors and internal departments such as Finance and Payroll.
  • Develops, documents, and maintains written procedures regarding benefit plan administration.
  • Responsible for creating benefits communications to Associates, utilizing knowledge of plan provisions and program offerings, in order to inform, educate, and raise awareness.  
  • Creates and edits new hire benefits content and facilitates new hire orientation, including communication of Hollister benefits policies and procedures.  Ensures all benefit portals/communication are kept up-to-date.
  • Supports Annual Enrollment testing, training and information dissemination.
  • Leads key Total Rewards projects such as Total Rewards Statements, and other HR initiatives as determined by leadership.
  • Partners with the other Senior Specialist, Benefits as needed with plan administration, including new entrant recognition, loan requests, and terminations and retirements.
  • Leads administration and promotion of the Hollister U.S. Healthy Habits Wellness program, interfacing with wellness vendors and making recommendations as to improvements and enhancements. Participates in the strategy and execution of global wellbeing programs and benefits.  Employee facing contact for wellbeing and benefits programs.
  • Partners on other HR programs/projects (i.e. recognition, payroll, HRIS, Shared Service, mobility, new hire paperwork, etc.) to enhance HR effectiveness for our Associates.




  • 5-8 years overall experience is required for a Specialist level
    • Applicable industry certification with a minimum of 3 – 5 years with an applicable advanced degree or 5-8 years with a Bachelor’s Degree
  • Bachelor’s degree or equivalent experience and certifications required
  • Applicable industry certifications, such as PHR/SPHR, CBP, and/or CEBS, preferred
  • Employee benefits plan experience; knowledge of rules and regulations governing employee benefits plans plus the ability to analyze, interpret, and communicate benefits policies and procedures
  • Experience interacting effectively with cross-functional teams, such as Finance, Payroll, Accounting, Human Resources, Legal and IT to successfully resolve issues and accomplish projects
  • Excellent customer service
  • Project management skills
  • Strong communication skills, both verbal and written
  • Ability to interact effectively with all levels of associates in the organization and external benefits partners
  • Strong problem solving, data and analytical skills
  • Ability to manage time and multiple priorities effectively in a fast-paced environment and function independently with minimal supervision
  • Basic computer skills required
  • Intermediate to Advanced skills in Excel, Word, and PowerPoint required
  • SAP HR module and Success Factors HR module experience preferred




Our Total Rewards package in aggregate is above market and includes competitive pay, generous paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, generous retirement savings, and a unique Benefit of Employee Share Ownership Program (BESOP).


Hollister Incorporated is an independent, employee-owned company that develops,manufactures, and markets healthcare products worldwide. The company develops and manufactures products for ostomy care, continence care and critical care, and also develops educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, it has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider Inc (JDS Inc), a 100 year old company. Hollister is guided by the shared Mission of JDS Inc, to make life more rewarding and dignified for people who use its products and services. 

Hollister is an EO employer – M/F/Veteran/Disability

Job Req ID: 30775

Job Segment: Payroll, Project Manager, Compliance, HR, HRIS, Finance, Technology, Legal, Human Resources