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Process Support Engineer

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Date: Jun 18, 2022

Location: Kirksville, MO, US

Company: Hollister Incorporated

We Make Life More Rewarding and Dignified

Location: Kirksville 
Department: Operations 

**We are open to the possibility of relocation for this position.


Process Support Engineer Responsibilities:


The Process Support Engineer, based in Kirksville Missouri, serves internal Operations and Quality Assurance.  Additional support as needed to external Plant Operations, Global Engineering, New Product Development (NPD), and Research and Development (R&D).  The Process Support Engineer is responsible for troubleshooting molding processes, project management for repairs, new equipment, and mold development, to ensure proper product release for production.  This includes the support of new mold construction, process development / process validation, writing and executing qualification protocols, and develop measurement analysis routines on automated measurement equipment.


Project Management:

  • Coordinate major production mold repair/modification activities.
  • Provide project schedules and monitor mold transfer progress to anticipate problems and develop solutions before they become critical, and use defined metrics to report progress.
  • Prepare reports and provide status updates and effectively communicate the results to management.
  • Responsible for creating measurement routines on automated equipment.


Mold Development:

  • Cooperation with Design:  Cooperates with mold designers in the debugging and testing of new designs, and in the application of trade skills, as needed, to fulfill the design intent for all new molds.
  • Provide specialized problem solving on new and existing molds through the use of systematic processes and other relevant techniques.
  • Assis in the development of product specifications for all new molded products.
  • Purchase Services: Is responsible for purchase requisitions as required for mold construction and repair activities.
  • Documentation: Responsible for writing IQ/OQ/PQ protocols and final reports.


Process Development:

  • Complete process development through the use of systematic approaches, employing rigorous mold tryout process and other relevant techniques.
  • Set-up and debug new and existing molds.


Mold Improvement:

  • Coordinate major mold repair activities.
  • Manage design improvements/changes to current molds.
  • Responsible for the documentation of all mold repair and/or mold modification activities.
  • Coordinate risk assessment or change controls for all mold repair/modification activities as needed.


Technical Support:

  • Provide technical support for Quality and Operations.
  • Provide troubleshooting expertise and to provide direction in the repair and maintenance of new and current molds or equipment.
  • Understand mold construction and injection molding processing.
  • Mold Design and/or Mold making experience preferred.
  • Perform other duties as assigned by managment.


Process Support Engineer Requirements:


  • Number of Overall Years Necessary: 2-5 
  • Plastic injection molding related industry
  • Plastics Engineering/BSME/EE/Chemistry Engineering or equivalent job related experience required.
  • RJG Master Molder Certified preferred.
  • Plastic injection molding process experience required.
  • CAD software proficiency
  • Basic PC and MS Office proficiency
  • Project management experience preferred
  • Familiarity with RJG Systematic molding techniques and DFM principles for injection molding and related processes preferred


Our Total Rewards package in aggregate is above market and includes competitive pay, generous paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, generous retirement savings, and a unique Benefit of Employee Share Ownership Program (BESOP).

Hollister Incorporated is an independent, employee-owned company that develops,manufactures, and markets healthcare products worldwide. The company develops and manufactures products for ostomy care, continence care and critical care, and also develops educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, it has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider Inc (JDS Inc), a 100 year old company. Hollister is guided by the shared Mission of JDS Inc, to make life more rewarding and dignified for people who use its products and services. 

Hollister is an EO employer – M/F/Veteran/Disability

Job Req ID: 30070

Nearest Major Market: Missouri

Job Segment: Testing, R&D, Project Manager, Quality Assurance, Technical Support, Technology, Research